Terms and conditions for IT Wingman LLC service-related texts.

The IT Wingman SMS program, operated by IT Wingman LLC, doing business as IT Wingman, is intended for service-related communication connected to a request, appointment, or active support relationship. It is designed for practical IT support follow-up, scheduling coordination, service updates, and account-related support communication.

This program is not a public marketing list. Its purpose is to support a real service conversation and not to send unrelated or third-party advertising.

A person opts into SMS by providing a phone number on the IT Wingman website contact form, checking the optional SMS consent checkbox, and submitting the request. The checkbox is not preselected.

Consent to receive SMS is not required to request help through the site. A visitor may leave the checkbox unchecked and still submit a contact or quote request.

Message frequency varies based on the request, appointment activity, and service work in progress. Some requests may require only a small number of texts, while active coordination may require additional messages over the course of a support interaction.

Message and data rates may apply according to the recipient's wireless plan and carrier terms.

Recipients can reply STOP to opt out of future text messages from this program. Recipients can reply HELP for help with the program.

Opt-out requests should be honored as part of the support communication workflow, and anyone who prefers not to use SMS can continue communicating with IT Wingman LLC, doing business as IT Wingman by phone or email instead.

Messages sent through this program may include request follow-up, appointment reminders or coordination, service-status updates, and account-related support communication tied to the work requested from IT Wingman.

The program does not promise unlimited support by text message and does not replace the need for email, phone, remote support tools, or on-site work when the issue requires a different channel.

Information about the SMS program is handled according to the IT Wingman SMS privacy policy and broader website privacy disclosures published by IT Wingman LLC, doing business as IT Wingman. Mobile opt-in data is not sold or shared for third-party marketing.

Phone numbers and consent records may be retained only to the extent reasonably needed for support operations, compliance, security, and recordkeeping tied to the service interaction.

Carriers are not liable for delayed or undelivered messages. Delivery may depend on carrier availability, network conditions, device settings, filtering, or other technical limitations outside IT Wingman's direct control.

IT Wingman LLC may pause, limit, or adjust the SMS workflow when necessary for security, compliance, operations, or service quality.

IT Wingman LLC may update these SMS terms when the support workflow, compliance requirements, or messaging practices change. Any updated version published at this URL becomes the current version for the program.

Material changes should remain consistent with the public consent language, the support-focused scope of the program, and the opt-out and help instructions presented to users.

Questions about these SMS terms can be sent through the website contact page or through the direct phone and email details published on the IT Wingman site for IT Wingman LLC, doing business as IT Wingman.