How IT Wingman LLC handles service-related text messaging data.

This SMS privacy policy applies to the service-related text messaging program offered by IT Wingman LLC, doing business as IT Wingman through the public website contact flow. It covers how phone numbers, consent details, and related support communication data are handled when someone chooses to opt into SMS communication.

This policy is specific to SMS communication and should be read together with the broader website privacy policy where general website, payment, and contact-form practices are described.

If a visitor opts into SMS, IT Wingman LLC may collect the phone number provided on the contact form, the consent status submitted through the checkbox, the date and time the request was received, and the context needed to respond to the related service request or appointment.

IT Wingman LLC may also retain message delivery metadata, support-related message history, and operational records needed to honor opt-out requests, respond to help requests, and document the communication path tied to an active service conversation.

SMS information is used only to follow up on contact requests, coordinate appointments, send service updates, and manage account-related support communication tied to a real request or active client relationship.

IT Wingman LLC does not use this SMS opt-in path for generic promotional blasts or third-party advertising. The purpose of the program is operational communication connected to a specific request, appointment, or support matter.

When someone checks the SMS consent box on the website and submits the form, IT Wingman LLC records that the opt-in came from the website contact form checkbox and associates that consent with the submitted contact request.

The website does not preselect the consent checkbox. SMS consent is optional and separate from the rest of the contact request so that visitors can request help without agreeing to text communication.

IT Wingman LLC does not sell mobile numbers, text-message opt-in data, or SMS consent records. Mobile opt-in data is not shared with third parties for their own marketing purposes.

SMS-related information may be processed by service providers only when necessary to operate the messaging workflow, route service-related communication, secure the website, or support the delivery infrastructure used for the client communication path.

Anyone who no longer wants to receive SMS messages from IT Wingman can reply STOP to opt out. Anyone who needs help with the SMS program can reply HELP for assistance.

A person can also contact IT Wingman LLC, doing business as IT Wingman directly through the public contact information on the site to request that SMS communication stop, update a phone number, or ask how a consent record is being used in relation to a service request.

IT Wingman LLC keeps SMS-related records only as long as reasonably necessary for support delivery, appointment coordination, operational follow-up, legal compliance, fraud prevention, and business recordkeeping.

Reasonable administrative and technical safeguards are used to protect contact and SMS-related information, but no website, messaging system, or internet transmission should be treated as completely risk-free.

Questions about this SMS privacy policy, a phone number, or the handling of text-message consent may be sent through the IT Wingman contact page or by using the direct contact details published on the website for IT Wingman LLC, doing business as IT Wingman.