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SMS Privacy Policy

How IT Wingman LLC handles service-related text messaging data.

This SMS privacy policy explains how IT Wingman LLC, doing business as IT Wingman handles phone numbers, consent records, support-related text communication, and opt-out requests for the website text-messaging workflow.

Section 01

Scope of this SMS privacy policy

This SMS privacy policy applies to the service-related text messaging program offered by IT Wingman LLC, doing business as IT Wingman through the public website contact flow. It covers how phone numbers, consent details, and related support communication data are handled when someone chooses to opt into SMS communication.

This policy is specific to SMS communication and should be read together with the broader website privacy policy where general website, payment, and contact-form practices are described.

Section 02

Information collected for text messaging

If a visitor opts into SMS, IT Wingman LLC may collect the phone number provided on the contact form, the consent status submitted through the checkbox, the date and time the request was received, and the context needed to respond to the related service request or appointment.

IT Wingman LLC may also retain message delivery metadata, support-related message history, and operational records needed to honor opt-out requests, respond to help requests, and document the communication path tied to an active service conversation.

Section 03

How SMS information is used

SMS information is used only to follow up on contact requests, coordinate appointments, send service updates, and manage account-related support communication tied to a real request or active client relationship.

IT Wingman LLC does not use this SMS opt-in path for generic promotional blasts or third-party advertising. The purpose of the program is operational communication connected to a specific request, appointment, or support matter.

Section 05

Sharing and third-party service providers

IT Wingman LLC does not sell mobile numbers, text-message opt-in data, or SMS consent records. Mobile opt-in data is not shared with third parties for their own marketing purposes.

SMS-related information may be processed by service providers only when necessary to operate the messaging workflow, route service-related communication, secure the website, or support the delivery infrastructure used for the client communication path.

Section 06

Opt-out, help, and user choices

Anyone who no longer wants to receive SMS messages from IT Wingman can reply STOP to opt out. Anyone who needs help with the SMS program can reply HELP for assistance.

A person can also contact IT Wingman LLC, doing business as IT Wingman directly through the public contact information on the site to request that SMS communication stop, update a phone number, or ask how a consent record is being used in relation to a service request.

Section 07

Retention and security

IT Wingman LLC keeps SMS-related records only as long as reasonably necessary for support delivery, appointment coordination, operational follow-up, legal compliance, fraud prevention, and business recordkeeping.

Reasonable administrative and technical safeguards are used to protect contact and SMS-related information, but no website, messaging system, or internet transmission should be treated as completely risk-free.

Section 08

Contact for SMS privacy questions

Questions about this SMS privacy policy, a phone number, or the handling of text-message consent may be sent through the IT Wingman contact page or by using the direct contact details published on the website for IT Wingman LLC, doing business as IT Wingman.

Related SMS pages

Review the rest of the live SMS program details.

These pages work together as the public record for how IT Wingman LLC, doing business as IT Wingman handles service-related text messaging, consent, and user controls.

SMS resource

SMS Terms and Conditions

Review the rules for consent, message scope, frequency, carrier delivery, STOP, HELP, and program changes.

SMS resource

SMS Opt-In Details

Read the exact public consent language, review message examples, and see how the website opt-in flow works.